»»Egypt next offshore outsourcing hot spot?
Egypt aims to compete in the offshore outsourcing market with India and European countries such as Ireland, Czech Republic, Hungary, and others.
Foreign language skills and low labour costs could make Egypt an outsourcing destination, especially for European companies. The country is ideally situated to be a near-shore outsourcing destination for Europe; furthermore, the salaries for staff working on offshore accounts are pretty low.
Xceed, a leading Egyptian call centre company, says salaries range from around €300 to €350 per month.
Hassan El Shawarby, sales manager at another call centre company, Raya, said:
“We will be cheaper than India by 20 to 30 per cent on the high quality call-centre services.”
According a list of top offshore outsourcing destinations compiled by AT Kearney, Egypt is being ranked No.12.
Mohammed Omran, CEO of the Egyptian government-funded Information Technology Industry Development Agency (Itida), said:
“One of the key challenges is for Egypt to develop our own expertise in order to be able to compete with the world’s outsourcing companies… and compete against India, Ireland and eastern Europe.” ( source )
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